At Outdoor Furniture Store, we understand that your outdoor space is an extension of your home, and we want to ensure that your new furniture arrives safely and on time. Our delivery process is designed to be as seamless and convenient as possible, so you can start enjoying your outdoor oasis without delay.

Order Processing

Once you place your order, our team will begin processing it within 1-2 business days. During this time, we will confirm your order details, prepare your items for shipment, and ensure everything is in perfect condition before it leaves our warehouse.

Shipping Options

We offer two shipping options to suit your needs:

  • Standard Shipping: For orders under $50, we offer standard shipping via DHL or FedEx. This option costs $12.95 and typically takes 10-15 business days for delivery after your order has been shipped.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This option usually takes 15-25 business days for delivery after your order has been shipped.

Delivery Areas

We are proud to serve customers worldwide, with the exception of certain remote areas in Asia and other regions. If you are unsure whether we deliver to your location, please feel free to contact our customer service team at [email protected] for assistance.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your new outdoor furniture.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving your items. Please ensure that the items are in their original condition and packaging. For more details on our returns process, please visit our Returns Policy page.

Contact Us

If you have any questions about our delivery options or need assistance with your order, our dedicated customer service team is here to help. You can reach us at [email protected] or by visiting our Contact Us page.

Thank you for choosing Outdoor Furniture Store. We look forward to helping you create the outdoor space of your dreams!