Term and Conditions

1. User Access and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Use the website only for lawful purposes and in accordance with these terms.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or material may occur. If you have any questions about a product, please contact us before purchasing.

Our services include:

• Standard Shipping: Delivered via DHL or FedEx within 10-15 business days after dispatch. Shipping fee is $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS within 15-25 business days after dispatch.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due at the time of order placement. Once your payment is confirmed, we will process and ship your order.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receiving your items. Please note:

• Custom orders and final sale items are non-returnable.
• Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
• Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item(s).

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Outdoor Furniture Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Liability Limitations

Outdoor Furniture Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

7. Contact Information

If you have any questions or need further assistance, please contact us at:

Outdoor Furniture Store
4013 Cerullo Road, Louisville, US 40205
Email: [email protected]